Common queries answered
Frequently asked Questions
Delivery time to the United States is 5-21 days, and your order will be shipped within 48 hours after we receive your payment. Since our warehouse is in California, some goods can be shipped directly from the California warehouse, so some products can be delivered as fast as 5 days. For products not in stock at our California warehouse, or for buyers in other countries and regions, we will ship from our warehouse in mainland China. Transit times vary for different countries. Also, due to varying customs processing times, we cannot promise a specific delivery time. If you have any questions, please contact [email protected]
Buyers from USA,normally your package will be delivery by UPS, for other area’s buyers we normally ship by Cainiao Global Express Tracking, you can track your package by this website https://global.cainiao.com/
3 month.
30 days within purchase and unused, if the products present mismatched, they can be returned.
1) Damages caused by improper use or preservation.
2) Failure to show guarantees card or effective sales vouchers.
3) Beyond warranty period.
During the warranty period, with valid sales vouchers,if have quality problem, we will repair for free.